More companies turning to automated customer service At least not like we are used to. Good customer service is labor intensive and the rewards, at least for the company, are hard to measure. The cost-cutting move sparked a larger conversation about modern-day customer service and the lack thereof. Why does it feel like most companies […]
Category Archives: AI News
Beginners Guide to Using the Shop Bot : 11 Steps with Pictures These bots can be integrated with popular messaging platforms like Facebook Messenger, WhatsApp, and Telegram, allowing users to browse and shop without ever leaving the app. This bot for buying online helps businesses automate their services and create a personalized experience for customers. […]
AI still doesnt have the common sense to understand human language The algorithms can even deploy some nuance that can be useful, especially in areas with great statistical depth like baseball. The algorithms can search a box score and find unusual patterns like a no hitter and add them to the article. The texts, though, […]
14 Powerful AI Chatbot Platforms for Businesses 2023 Implementing chatbots can result in a significant reduction in customer service costs, sometimes by as much as 30%. The 24/7 availability of chatbots, combined with their efficiency in handling multiple queries simultaneously, results in lower operational costs compared to human agents. Additionally, during peak times, the need […]